Meter Entry-Service App

Within the details screen of a Work Order>Equipment card>Meter is where the Technician can enter this information. Requiring the Meter entry can be configured so Technicians must enter a number in a Work Order based on the Work Order Type or not be required to enter a meter reading. This can be set within HQ>Admin>Work Order Types. Click here to learn more.

To enter the Meter reading:

1. Select the Edit icon to enter the Meter reading

2. Enter the Meter reading in the Meter field & select Save. NOTE: NA can be selected if the Meter is unknown.

Overriding the previous Meter entry

When entering the time for "Meter" a Technician may see messaging that states "This field should be at least ___" because the last meter reading that was recorded for that equipment was higher than what is currently being entered.

1. The Technician can adjust the number entered in the meter field to a number higher than previously entered & select Save

2. Or toggle the slider to ON to the right of "Replace Meter" & select Save. This will override the previous meter entry and allow for a lesser amount of hours to be entered.