Time Card Totals

  1. CLOCK - This is ALL of the time tracked throughout the day. The summation of all the time from CLOCK IN until CLOCK OUT.
    1. This time can also be achieved by summing the times of: Work + Travel + Standby (and if applicable: Holiday, Vacation, and Sick).
  2. COMMUTE GIVE - The total amount of time that the Service mobile user is "giving" to the company. This is set in the HQ > Company Settings > Time Card Settings> Commute GIVE Time field. NOTE: Only a role of Account Owner can manage this setting.
    1. Commute Give Time = First Commute + Last Commute
      1. First Commute - the total travel before the first labor of the day. If the total is greater than Commute Give Time setting, then this is set to the Commute Give Time setting
      2. Last Commute - the total travel when traveling home or the last travel directly before clock out. If the total is greater than Commute Give Time setting, then this is set to the Commute Give Time setting.
    2. Example
      1. The HQ > Company Settings> Time Card Settings> Commute GIVE Time is set to 30 minutes. 
      2. The first commute was 45 minutes so only 30 minutes goes towards the Commute Give Time.
      3. The last commute was 35 minutes so only 30 minutes goes towards the Commute Give Time. 
      4. Therefore 30 min + 30 min equals the hour of Commute Give Time. 
  3. WORK - Work time (i.e..."wrench time") recorded throughout the day on work orders.
  4. TRAVEL - Travel time recorded throughout the day on work orders. 
  5. STANDBY - Time that is recorded throughout the day that was not Work or Travel and was not recorded to a work order
    1. This is also commonly referred to as "Non-billable Time" or "Lost Time"
  6. LABOR - The difference between “CLOCK” minus “COMMUTE GIVE”= “Total Labor Time”.
    1. This can be considered as the payable time for the user.
  7. HOLIDAY - The amount of time indicated as holiday payable time.
  8. SICK - The amount of time indicated as sick payable time.
  9. VACATION - The amount of time indicated as vacation/PTO payable time.
  10. AFTER HOURS - The total amount of time the user has clocked in earmarked as "After Hours" ONLY.
    1. Of the total clock time, this is the total amount time clocked in as "After Hours"

Still need help? Contact Us Contact Us