Enable Company Owned Equipment
The equipment’s serial number in HQ within Admin>Equipment must be configured if it is owned by your customer or you, the dealer (i.e., a rental). This can be done manually in HQ but NOTE: If integrated with Softbase, Softbase EVO, Equipsoft, Equipsoft BC, Equipsoft Nav or Dysel Nav, this will be set automatically via the equipment sync process. Only update Company Owned in the ERP and NOT in Tinnacity HQ. Since Tinnacity is not the owner of this data, any updates made in HQ and not in the ERP first, would override and display what shows in the ERP.