Reports Overview

In HQ, Reporting > Reports, the following reports run automatically every day:

Work Order Summary Report
Gain Report
Productivity
Parts Used Report
Weekly Time Card Summary Report
Work Order Checklist Issues

Download or Rebuild a Report

To ensure you’re working with the most up-to-date data, we recommend rebuilding the report before downloading it. Any changes made to work orders after the report was initially generated won’t be reflected until a rebuild is completed.

Click the respective three vertical dots, then choose Download or Rebuild.

Manually Run a Report

Go to Reporting > Reports, then click the Play button at the top, right corner.
Choose the desired report and date, then click [Run]. From the 'Report Type' dropdown, select the appropriate report, specify the date range, and click [Run]. The report will automatically download to your computer's 'Downloads' folder.

Payroll Report

The Payroll report exports your technicians' time card hours in the file format your payroll system imports. It does not run automatically. Run it manually whenever you process payroll. Your payroll system must be integrated with Tinnacity.

Go to Reporting > Reports, then click the Play button in the top right corner.
From the Report Type dropdown, select Payroll. Your company's payroll system shows in parentheses, for example Payroll (ADP).
Enter the Start Date and End Date for the pay period, then click [Run].

The file downloads to your computer's Downloads folder, ready to import into your payroll system.

NOTE: Your payroll system is set by Tinnacity. To set or change it, contact Tinnacity Support.

Payroll Partners

Payroll Partners currently integrated with Tinnacity:

Paylocity
ADP
Paychex
Paycore

If your payroll system is integrated with Tinnacity, the Payroll report creates a CSV file in Payroll Partners' Time Entry Import format.

Each worked shift is one row, with the Time In and Time Out.
Each technician is matched by the Employee ID on their user profile. Make sure every technician has an Employee ID that matches Payroll Partners.
Pay Date is the report's end date. In Date is the day the work was done.
Vacation, sick, and holiday time are not included in the file. Enter time off directly in Payroll Partners.