Work Order Audits (HQ)

The Work Order Audit feature provides a trail of modifications made to your work orders within Tinnacity. For instance, if an administrative work order is marked "Completed," you can use this tool to identify exactly which user performed the action.

Key Considerations

• Data Scope: While powerful, please keep in mind that the audit log tracks primary changes but does not capture every minor system modification.
• Permissions: By default, access is restricted to Account Owners.
• Enabling Access: To grant this visibility to other HQ users, navigate to Admin > Roles and update the permissions for their specific role.

View Work Order Audits

1. Within the work order details, click the three dots at the top, right corner then click Audit.

   

   
   

2. The Audits view is now on displaying list the captured modifications.