Changing a Technician's Password

Technicians cannot change their Service app password themselves, back-office staff that have Admin rights within HQ must change their password for them.


In HQ, within the Admin menu:

  1. Click on Users
  2. Search and select the Technician's name.
  3. Once on the details page, click on the three dots in the top right corner & select Reset Mobile Password

Still need help? Contact Us Contact Us